+1 678 999 4676
Free Shipping Over $1500 In US
Cozyhommie offers Economy Shipping within the U.S. for all orders, excluding the following locations: American Samoa, Alaska, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, Rhode Island, US Virgin Islands, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
Our priority is ensuring prompt delivery to our customers. Typically, orders are delivered within 5-10 business days from the date of purchase (This date is an estimate only and not guaranteed. High volume, weather, and other circumstances can affect the actual order processing and transit times).
Please be aware that shipping rates for our products are based on weight, which is specified on each item's detail page. To align with our shipping partners' policies, all weights are rounded up to the nearest pound.
If you're unsatisfied with the items you received, and we gladly accept returns within 14 days of receipt for most items in new condition. If the return is a result of our error (for example, you received an incorrect or defective item), we will also cover the return shipping costs.
Your refund should be processed within four weeks from when you give the package to the return shipper, although often refunds are issued more quickly. This time frame includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
To initiate a return, simply log in to your account, access the order using the "Complete Orders" link under the My Account menu, and click the "Return Item(s)" button. Once we have received and processed the returned item, we will notify you via email regarding your refund.
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